How Rokstr Sports collects, uses, protects, and shares information — with special protections for children's data under COPPA.
Richmond County Media, LLC ("we," "us," or "our"), operating the Rokstr Sports platform, respects your privacy and is committed to protecting the personal information of our users and the children whose data is managed through our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile applications, and related services (collectively, the "Services").
Rokstr Sports is a media platform for youth sports communities that provides team management tools and a photo marketplace. Our Services are intended for use by adults — parents, guardians, coaches, and league administrators. By using the Services, you agree to the practices described in this policy.
We use the information we collect to provide, maintain, and improve the Services, including to:
We do not sell your personal information. We do not use personal information for third-party targeted advertising or behavioral profiling.
We share information only with service providers who help us operate the Services, and only as necessary for them to perform their functions:
| Service provider | Purpose |
|---|---|
| Amazon Web Services (Rekognition, S3, CloudFront) | Image storage, delivery, and optional facial recognition matching |
| Stripe, Inc. | Payment processing |
| Prodigi, QPMN | Print-on-demand fulfillment |
| Twilio Inc. | SMS message delivery |
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer. We require all service providers to protect the information and use it only for the purposes for which it was disclosed.
If you opt in to receive text messages, we use your mobile phone number to send notifications such as new photo alerts, gallery and order updates, and account notices. Consent to receive texts is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for help at any time.
We use cookies and similar technologies to operate the Services, remember your preferences, and analyze usage. You can control cookies through your browser settings. Some features may not function properly if you disable cookies. We honor applicable "Do Not Track" and opt-out signals where required by law.
Depending on your jurisdiction (including under the CCPA/CPRA and GDPR where applicable), you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@rokstrsports.com. We will respond within the timeframes required by applicable law. We will not discriminate against you for exercising your rights.
We implement administrative, technical, and physical safeguards designed to protect your information, including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and time-limited signed URLs for media delivery. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
This section describes our practices regarding personal information of children under 13, in compliance with the Children's Online Privacy Protection Act ("COPPA"), 15 U.S.C. §§ 6501–6506, and the FTC's COPPA Rule, 16 C.F.R. Part 312, as amended. Where this section conflicts with the general policy above regarding children's data, this section controls.
Rokstr Sports is a mixed-audience platform serving adults but collecting and processing personal information about children under 13 who are athletes on team rosters. Children do not create accounts. All child data is managed exclusively through the authenticated account of a parent or legal guardian. Children are the subjects of data on our platform, not users of it.
Solely as provided by a parent or guardian through their account:
We do not collect email addresses, screen names, login credentials, device identifiers, or geolocation data directly from children. Children do not interact with the platform directly.
We use children's information solely for team roster management, scheduling/RSVP, facial recognition and jersey-number matching, per-player gallery generation, parent notifications, and print-on-demand merchandise ordered by the parent. We do not use children's information for targeted advertising or behavioral profiling, and we do not sell, rent, or trade it.
We obtain verifiable parental consent ("VPC") before collecting, using, or disclosing any personal information from or about a child under 13. We require separate consent for each of four categories:
All children's data on Rokstr Sports is managed exclusively through the authenticated account of an adult parent or legal guardian; children never create or access accounts. Before any child information is collected, and separately before facial-recognition, photo-marketplace, or selfie-search processing, we require the parent or guardian to provide affirmative, category-specific consent from within their authenticated account, certifying that they are the child's parent or legal guardian. Each consent is logged with the granting account, IP address, device information, and timestamp, and may be reviewed or revoked by the parent at any time. We are actively expanding our verifiable-parental-consent process to add further FTC-recognized verification methods (such as credit-card or government-issued-ID verification); until those are in place, consent is obtained through the authenticated-guardian attestation described above.
We obtain separate verifiable parental consent before disclosing children's personal information to third parties. We disclose such information only to AWS (Rekognition, S3/CloudFront) for matching, storage, and delivery; to Stripe for payment processing (parent payment info only); and to print-on-demand partners (Prodigi, QPMN) for fulfillment of orders placed by the parent. We do not disclose children's information for advertising or any unrelated commercial purpose.
Parents and guardians have the right to review the information collected about their child, to request deletion of that information, to refuse further collection (by revoking specific consent categories or removing the child from the roster), and to non-discrimination — a parent may decline facial recognition and marketplace consent while still using the free team management tools. To exercise these rights, contact support@rokstrsports.com; we respond within 30 days.
We are committed to complying with applicable state biometric laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), Washington's biometric identifiers law (RCW 19.375), and the California CCPA/CPRA, under which we treat facial geometry data as sensitive personal information with enhanced protections for minors.
We may update this Privacy Policy from time to time. We will post the updated policy with a new "Last updated" date. For material changes affecting children's data, we will obtain new verifiable parental consent before implementing those changes.
If you have questions about this Privacy Policy or wish to exercise any rights, contact us:
Richmond County Media, LLC (d/b/a Rokstr Sports)
550 Manor Rd St1, Staten Island, NY 10310
Email: support@rokstrsports.com
You may also file a complaint regarding children's privacy with the Federal Trade Commission at www.ftc.gov/complaint or by calling (877) FTC-HELP.